Reputation Management
How to Turn Negative Reviews into Positive Reviews
“Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.” -Zig Ziglar It’s almost scary when you realize the impact that negative reviews have on your business. Negative reviews can be the difference between making the sale and getting…
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Being in Control of Your Online Reputation
Now if you own a dealership you are aware that, yes, online reviews can make or break a company. Yes, it’s true that 86% of consumers look at reviews and 72% treat reviews like a personal recommendation from a friend. As you can see choices are made because of your reputation Yes, we all understand…
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